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Clearance Furniture Center

Clearance Furniture Center

Frequently Asked Questions

Living Room
Bedroom

We believe that great things come from an authentic commitment to delivering our very best, every time, every where. Therefore, we are always here to assist in the buying experience. If you have any questions that cannot be answered here please don’t hesitate to contact us.

Confidence in your purchase is what CORT Certified™ is all about. It’s our commitment to being your trusted source for high-quality, durable furnishings that will be a great addition to your home or office, and if you ever have a concern, we will make every reasonable effort to resolve it to your satisfaction, as your satisfaction is our greatest measure of success.

  • The furniture you purchase from our Clearance Center has been inspected by CORT-trained professionals for cleanliness and structural integrity.
  • The furniture you receive will be the furniture you selected from our Clearance Center floor unless otherwise agreed upon.
  • CORT will provide you the highest level of professional service throughout each step of the furniture purchase process.
  • If you are not satisfied with your purchase, you can return it within 14 days, with a receipt. See the Return Process for additional details.
  • If any product purchased from our Clearance Center is found to be defective within 90 days of purchase, it will be repaired or replaced.

If you are not satisfied with your purchase at CORT Furniture Clearance Center, return it within 14 days for a refund.

A proof of purchase/receipt is required for returns.

To return your furniture, please call the number on your sales receipt.

  • For directions to our local distribution center to return the furniture.
  • To schedule an appointment for the return – this will make things very quick for you.
  • If you need the furniture picked up. You will be responsible for any charges related to furniture pick-up.

Inspection of return

  • All products sold in CORT Furniture Clearance Centers have been cleaned and inspected before ever making it into our stores.
  • Any returns must be fully inspected for Cimicidae and other infestations. We will not honor the guarantee if we discover an infestation of any kind.

Refunds

  • Will include the purchase price and any applicable taxes charged.
  • Will not include any delivery charges to deliver the furniture in the first place.
  • Special Orders will be charged a 50% restocking fee.

Refund Process

  • For purchases using a credit card, your refund will be applied to the same credit card. Please bring the credit card you used to make the purchase.
  • For purchases with cash, you will receive the refund via check within 2 weeks.
  • You can choose to receive a store credit in lieu of a refund. Store credit will be valid for 30 days. A check will be issued for a store credit not used in 30 days.

Throughout all CORT Clearance Centers we rate the quality of the furniture being sold using the following grading scale.

  • Grade A: Showroom condition, rental quality. Offered for sale when overstocked.
  • Grade B: Near Showroom condition. This furniture does not meet our high rental standards. A great value in the Clearance Center!
  • Grade C: Minor, but noticeable imperfections. The greatest Value!
  • Grade D: Noticeable wear and tear. The lowest price on very serviceable furniture!

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